Publications
Blogs
The best strategists-executors believe
The best strategists believe: If I can’t see and articulate how we’re actually going to make this strategy work, it probably won’t work. Smart strategists know that there are a lot of gaps, holes, and challenges in their strategies. They tirelessly keep a critical eye on the viability of their plans and stay curious —
How do you get a sustainable ROI on technical training like Lean Six Sigma?
Did you know that our ability to retain information from a training program is limited? According to Edgar Dale’s learning pyramid, we only remember 10% of what we read and about 50% of what we hear and see. Let’s put that in perspective of a Lean Six Sigma course. We made an informal survey of
I just fired my accountants
They really hadn’t done anything wrong. They were responsive when I called. They appeared to keep up with the latest information in their profession. Their work was neat, accurate and timely. Their prices were fair. They conducted themselves professionally. But I fired them anyway. Here’s why; While they consistently reacted professionally, they never, ever pro-acted. They never came to me